FAQs

Welcome to SoundCheck The Store! We've put together a list of frequently asked questions to assist you in navigating our website and understanding our products and services. If you have a question that's not covered here, feel free to reach out to our customer service team at hello@soundcheckstudios.com.au

Q1: What are Songwriting Prompt Cards?

Songwriting Prompt Cards are creative tools designed to spark inspiration and enhance the songwriting process! 

Our cards are divided into four different categories.
👉 Song topics
👉 Questions
👉 Challenges
👉 & Hook lines!

If you're feeling lost on where to start, or if you're simply looking for more inspiration - these are for you!

Q2: How can I purchase Songwriting Prompt Cards? 

To purchase our Songwriting Prompt Cards, simply click on products and add the cards to your cart, proceed to checkout and get your creative juices flowing!!

Q3: Can I return or exchange Songwriting Prompt Cards?

Yes, we offer a 30-day return and exchange policy for our Songwriting Prompt Cards. Please refer to our 'Return' section for detailed information on the process and eligibility criteria!

Q4: Are digital products available for purchase? 

Currently, we only offer physical Songwriting Prompt Cards. Digital products and downloadable items are not available for purchase on our website.

Q5: How long does shipping take? 

Shipping times vary depending on your location and delivery service!

Standard Shipping: 2-8 business days

Express Shipping: 1-4 business days

Once your order is placed, you will receive a confirmation email with tracking information!

Q6: What payment methods do you accept? 

We accept a range of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, Google Pay and other secure online payment options. All transactions are encrypted and secure.

Q8: Do you ship internationally?

Unfortunately we don't offer international shipping. Currently we are only shipping in Australia. 

Q9: How can I contact your customer service?

If you have questions, concerns, or need assistance, you can reach our customer service team at hello@soundcheckstudios.com.au We're here to help!